Shipping & Returns
International Shipping
We ship all antiques and linens internationally!
Shipping Costs
Our shipping costs are calculated based on the volumetric weight of the shipped products as well as taking into account the final shipping destination. Shipping is automatically calculated at checkout for orders under 7kg (15lbs). For orders weighing over 7kg (15lbs) we will send you a shipping quote after we receive your order.
To our French residents, shipping is automatically calculated at checkout. If you live in Paris, we can arrange for you to pick up your items from our showroom.
It is important to note that when you make a purchase, you are responsible for any potential import duties or taxes.
If any questions about shipping or online orders contact:
ajiri@madamedelamaison.com
Return Policy
We take special care to wrap all orders in quality packaging. If in the rare case, your order arrives damaged, please immediately take a photo and send us an email. Please hold on to all the packaging materials and we will discuss a partial or full refund, or exchange.
As a small business, we unfortunately do not take any returns or exchanges for any linens, art, books, candles or fabric items.